Technical help

A course lesson won't load

Refresh, re-sign-in, then try another browser.

  1. 01Refresh the page.
  2. 02Sign out and back in.
  3. 03Confirm you're on the account that owns the course.
  4. 04Try an up-to-date version of a supported browser.
  5. 05Temporarily disable a content blocker or extension if one appears to interfere.
  6. 06Try another device or network if you can.

If one specific lesson fails on more than one device, tell us the course and module name.

Didn't solve it? Send us a message.